Barista

About

The Barista maintains the coffee station and outlet to high cleanliness, presentation, efficiency and hygiene standards while exceeding guest expectations. The role provides personalized guest service, prepares specialty hot and cold beverages, maintains stock and equipment, and follows hotel food safety and service standards. Previous barista experience in luxury or premium hospitality is preferred; barista certification is an advantage. Job type: Permanent. Job schedule: Full-Time. Reference: REF117428W. Duty station: Fairmont Bab Al Bahr - Abu Dhabi, Abu Dhabi, United Arab Emirates.

How to apply

Apply online through the official advert page on Accor Careers.

Responsibilities

• Welcome guests warmly and provide professional, personalized service at all times.
• Take beverage orders accurately and ensure timely preparation and delivery.
• Demonstrate excellent knowledge of coffee, tea, beverages, and menu offerings.
• Recommend beverages based on guests' preferences and provide appropriate product information.
• Anticipate guest needs and respond promptly to requests and special requirements.
• Handle guest feedback and complaints professionally, escalating concerns to the supervisor or manager when required.
• Maintain a positive, friendly, and professional attitude throughout the guest experience.
• Prepare espresso, cappuccino, latte, Americano, mocha, and other specialty coffee beverages according to established recipes and standards.
• Prepare and serve hot and cold beverages, including teas, juices, smoothies, and specialty drinks as required.
• Operate espresso machines, coffee grinders, blenders, and other beverage equipment safely and efficiently.
• Ensure correct coffee grinding, extraction, milk steaming, temperature, presentation, and portion control.
• Maintain consistency in beverage quality, taste, temperature, and presentation.
• Prepare beverages according to individual guest preferences whenever possible.
• Set up and maintain the coffee station before, during, and after service.
• Ensure all equipment, utensils, glassware, crockery, and service items are clean and properly maintained.

Qualifications

• Previous experience as a Barista in a luxury hotel, 5-star hotel, premium café, restaurant, or high-end hospitality environment is preferred.
• Professional barista training or certification is an advantage.
• Good knowledge of espresso preparation, coffee beans, brewing methods, and beverage presentation.
• Knowledge of food safety and hygiene standards.
• Good command of English; additional languages are an advantage.