Senior Administration Officer: Operations

About

Provides unemployment-insurance services, quality assurance and claims processing, and supervises section resources. Requires a listed NQF 6 qualification, driver's licence and two years' client-service or claims-processing experience. Salary: R413 001 per annum. Number of posts: 1. Reference: HR4/4/11/19. Duty station: Labour Centre: Ku-Gompo City.

How to apply

Submit a new Z83 form and CV to Deputy Director: Labour Centre Operations, IG Building Ensuco House, NR Hill and Church Streets, East London 5201, or email Jobs–ECELN@labour.gov.za.

Responsibilities

• Provide Unemployment Insurance Services through interaction with customers.
• Provide quality assurance and follow-up on Unemployment Insurance applications.
• Administer the UI Claims and Processing Services.
• Supervise resources (Human, Financial, Equipment/ Assets) in the section.

Qualifications

• An undergraduate qualification in Operations Management / Public Management or Administration / Business Administration or Management / Administrative Management / Management / Financial Accounting / Finance at NQF Level 6 as recognized by SAQA.
• A valid driver’s license.
• Two (2) years functional experience in Client Service environment / Claims Processing environment in operations or Insurance Environment.