ICT Officer II, Enterprise Infrastructure

About

This is an entry and training grade role in the Enterprise Infrastructure cadre. The officer will work under the guidance and supervision of a senior officer, supporting data centre operations, servers, security monitoring, and continuity planning. A bachelor's degree in a listed ICT, computing, engineering, mathematics or related discipline is required. Job grade: DHA 8 Terms of service: Permanent and Pensionable Reference: DHA/50/2026 Duty station: HQ

How to apply

Create an applicant account and apply online through the DHA ERP Careers portal. You can save a draft and return to it later.

Responsibilities

• Ensuring all data centre equipment is powered off/on in a controlled manner as per documented procedures during planned outages.
• Installing, configuring, and maintaining both physical and virtual servers.
• Ensuring that operating systems on servers are patched, updated, and secure.
• Monitoring and forecasting server resources to avoid overloading.
• Liaising with data center engineers in configuring client requirements.
• Documenting operational procedures in data center.
• Maintaining a full register of data center equipment.
• Assisting resolving data center requests/faults logged.
• Working closely with third party service providers on data center management.
• Participating in monitoring data center cyber security threats.
• Participating in testing business continuity and disaster recovery plans.

Qualifications

• Bachelor’s degree in ICT, IT, Computer Science, Computer Engineering, Software Engineering, Systems Engineering, Information Systems, Mathematics or related discipline.