Web Engineering Consultant

About

Prosper Global is establishing a consultancy roster for potential future Web Engineering Consultant opportunities supporting feature development, technical customer care, and training for the Sprout Platform. The consultant will report to the D-CSA Program Director and Sprout Lead for deliverables and work with Sprout consultants, MCA staff, and the senior technical architect. Inclusion on the roster does not guarantee selection, engagement, or any contractual obligation; engagement will be based on workload and availability between December 1, 2026 and November 30, 2028. Terms of service: Consultancy roster; engagement will be based on workload and availability. Duty station: Africa - Various Locations, Kenya.

How to apply

Apply online through the official advert page on Jobvite.

Responsibilities

• Providing technical support for Sprout Team members.
• Providing technical support for partners who make inquiries about passwords and other functionalities.
• Specifically, monitor [email protected] and respond to technical queries.
• Developing an understanding of customer needs through customer interactions.
• Monitor Sprout site analytics to ensure they are accurate.
• Aid in the design and implementation of user interface (UI) and user experience (UX) design improvements, such as improving page load speeds, improving site navigation, and creating additional help and support content.
• Work with partners, as required, to develop new features.
• Feature Testing/ User Acceptance Testing (UATs).
• Develop and run User Acceptance for other new features as required.
• Develop support documentation as needed for features that can be posted on the website.
• Demonstrate key functionalities of the Sprout platform, including user onboarding, content access, data entry, and interaction with the weather advisory modules.
• Offer clarifications and short refresher sessions when new platform features or updates are rolled out.
• Facilitate virtual training sessions for all newly onboarded FFOs under the Digital Weather Advisory Service (DWAS).
• Conduct regular check-ins with FFOs to address questions, gather feedback, and troubleshoot any technical issues or usability concerns.
• Produce regular progress reports and activity time logs and any supporting documents/screenshots to prove the achievement of the deliverables.

Qualifications

• A bachelor's degree in computer science, Information Technologies, or related field.
• At least 2 years of experience developing software using the Python programming language.
• Experience working with core web technologies (HTML, CSS, JavaScript).
• Excellent computer, verbal and written communication skills, including report development, writing and editing.
• Strong interpersonal skills.
• Proactive, self-disciplined, responsive to requests.
• Demonstrated analytical and problem-solving skills.
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
• Understanding of and work experience of Kenya, Ethiopia, and/or Nigeria’s agricultural sector.
• Possession of excellent interpersonal skills, high level of proactiveness and self-discipline.
• Experience and ability to work in a multicultural, multinational team.