Updated 2026-11-15
For most job applications, the Uganda Police document you need is the Certificate of Good Conduct, also called a police clearance certificate. Uganda Police says it is issued by the Directorate of INTERPOL and International Relations and may be used for employment in Uganda or abroad.
Apply only through Uganda Police. Do not pay a broker, middleman or anyone who promises to speed up your certificate.
Create your account with a valid, active email address. Check your name, email address and date of birth carefully before saving: the Uganda Police portal says these fields cannot be edited after the account is saved.
| What to take to your fingerprint appointment | Official guidance |
|---|---|
| Original valid identification | Use a passport or National ID. A National ID is mandatory for Ugandans. The document must be unexpired, show your full name, and have a clear photo and signature. |
| Copies of your valid ID | Take copies of the passport or National ID. |
| Photos | Two passport-size photographs. |
| Payment receipt | Print the URA payment receipt generated by the system. |
| Application preview | Print the preview of your application details from the system. |
If you are a refugee, the portal says you must apply through the Office of the Prime Minister, have a valid refugee card, bring an OPM forwarding letter, and attend an INTERPOL interview before processing.
The official portal warns that incorrect information may mean the certificate is printed incorrectly. Police will not reprint it: you must correct the account information and apply again.
Start on the Uganda Police certificate portal. Uganda Police introduced online applications for Certificates of Good Conduct and Police Clearance Certificates in 2021.
| Step | What to do |
|---|---|
| 1. Register | Create a Uganda Police account using your active email address and set a password. |
| 2. Start the application | Sign in and select "New Applicant" to begin an application for a Certificate of Good Conduct or Police Clearance. |
| 3. Generate payment details and pay | Complete the application to generate a printable payment slip, then use one of the payment options shown by the system. |
| 4. Book an appointment | After payment, sign in, choose "Returning Applicant" and book a fingerprint-capture appointment at Uganda Police INTERPOL and International Relations headquarters. |
| 5. Attend in person | Take the required documents on the appointment date. Police will capture your photograph and fingerprints. |
| 6. Track and collect | Use "Application Progress" in the portal. When the certificate shows ready for pickup, go to Uganda Police INTERPOL and International Relations to collect it. |
Pay within two working days of creating the transaction. The portal says an unpaid application is cancelled after that. It also says payment is forfeited if you cancel or do not honour your processing or collection appointment.
Fingerprint capture is an in-person appointment. An online application alone does not complete the process.
The latest fee notice found on the Uganda Police website is dated 13 November 2024. It states a Certificate of Good Conduct fee of UGX 76,000, plus UGX 2,300 bank charges or UGX 3,700 when paying through MTN Mobile Money. Since this is a 2024 notice, confirm the amount shown on the official portal before you pay.
That same 13 November 2024 Uganda Police notice says processing had been reduced to five working days. This is not a guaranteed deadline, so apply early enough for the employer's deadline and check your application status in the portal.
Uganda Police says the certificate is valid for six months from its issue date. Submit it before it expires and check the employer's advert if they specify how recent it must be.
A job application itself should never require you to pay a recruiter or intermediary. The Police service fee is paid through the official Uganda Police application process, not to an individual.
Uganda Police's 2024 notice says its customer help desk is at the INTERPOL Office, Plot 12 Mabua Road, Kololo. It lists Interpol@upf.go.ug for online-application support.
Use the portal's status tracking rather than an agent. Uganda Police specifically advises the public to avoid middlemen and brokers.
Uganda Police's online platform lets applicants apply for either a Certificate of Good Conduct or Police Clearance. For a job, check the employer's wording. Uganda Police describes the Certificate of Good Conduct as a document for people seeking employment at home and abroad.
Yes, after making the online application and booking an appointment, you must attend Uganda Police INTERPOL and International Relations for photo and fingerprint capture. Take your original valid ID, ID copy, two passport photos, printed payment receipt and printed application preview.
Uganda Police's notice of 13 November 2024 says processing was reduced to five working days. Treat this as the latest published guidance found, not a promise. Track the application online and apply ahead of the employer's deadline.
Uganda Police says Certificates of Good Conduct or Police Clearance are valid for six months from the date of issue.
No. Uganda Police advises applicants to avoid middlemen and brokers. Use the official online portal, pay through its payment process and attend your own booked fingerprint appointment.