Housing Supervisor

About

Basiqat by Mantis is seeking a Housing Supervisor for its pre-opening team in Riyadh. The role oversees daily Heartist accommodation operations, housing allocations, records, facility readiness, welfare and compliance with company policies, Saudi Arabian regulations and Accor standards. It requires a diploma or bachelor's degree in a relevant field and at least 2–3 years of relevant experience. Reference: REF124740V Terms of service: Permanent Duty station: Riyadh, Saudi Arabia

How to apply

Apply online through the official advert page on Accor Careers.

Responsibilities

• Supervise the daily operations of employee accommodation facilities and ensure compliance with established housing policies and procedures.
• Manage room allocations, occupancy records, check-ins, check-outs, and accommodation transfers.
• Ensure accommodation assignments are aligned with approved housing entitlements, occupancy standards, and operational requirements.
• Maintain accurate and updated accommodation records, room inventories, and occupancy reports.
• Conduct regular inspections of accommodation rooms, common areas, kitchens, laundry facilities, and recreational spaces.
• Ensure all accommodation facilities are maintained to appropriate standards of cleanliness, safety, hygiene, and comfort.
• Monitor the condition and proper use of accommodation furniture, fixtures, equipment, and shared facilities.
• Ensure Heartists understand and comply with accommodation rules, regulations, and community living standards.
• Support the setup and operational readiness of Heartist accommodation facilities before the resort's opening.
• Coordinate with the People & Culture Manager to establish accommodation allocation plans based on the approved manpower and recruitment schedule.
• Assist in developing accommodation policies, housing guidelines, check-in procedures, and room allocation systems.
• Coordinate the preparation of accommodation rooms, furniture, equipment, linens, and essential supplies prior to employee arrivals.
• Work closely with Engineering, Housekeeping, Purchasing, and external service providers to ensure accommodation facilities are ready for occupancy.
• Maintain a pre-opening housing readiness checklist and monitor outstanding requirements.
• Coordinate accommodation arrangements for newly recruited Heartists in line with their joining dates.

Qualifications

• Diploma or bachelor's degree in Hospitality Management, Business Administration, Facilities Management, Human Resources, or a related field.
• Minimum 2–3 years of relevant experience in employee accommodation, housing supervision, staff welfare, or facilities operations.
• Previous experience managing employee accommodation within hotels, resorts, or hospitality organizations is highly desirable.
• Experience in hotel or resort pre-opening operations is an advantage.
• Good understanding of accommodation management, room allocation, maintenance coordination, and inventory control.
• Familiarity with applicable Saudi Arabian accommodation, health, and safety requirements.
• Experience coordinating with maintenance teams, housekeeping services, and external service providers.
• Knowledge of employee welfare practices and accommodation administration.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities.
• Good command of English; Arabic proficiency is highly desirable.
• Strong problem-solving and conflict-resolution skills.
• Ability to handle employee accommodation concerns professionally and confidentially.
• High attention to detail and commitment to cleanliness, safety, and employee well-being.
• Proficiency in Microsoft Office applications, particularly Excel and Word.