Client Service Officer: Employer Services

About

Provides screening, UIF-benefit application processing, payment-continuation registration and administrative services. Requires Grade 12/Senior Certificate; no experience is required. Salary: R280 278 per annum. Reference: HR4/4/11/26. Duty station: Labour Centre: KuGompo City.

How to apply

Email Jobs –ECELN@labour.gov.za to Deputy Director: Labour Centre Operations, IG Building Ensuco House, NR Hill and Church Streets, East London, 5201. Submit the new Z83 form, full particulars/CV, and indicate the reference number.

Responsibilities

• Provide screening services.
• Process applications for UIF Benefits.
• Register payment continuation forms.
• Provide administrative functions.

Qualifications

• Grade 12 / Senior Certificate.
• No experience required.
• Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Department of Labour and UIF Policies and Procedures, Treasury Regulations, UIF’s Vision, Mission and Values, Depar
• Skills: Interpersonal, Telephone etiquette, Interviewing, Computer Literacy, Communication (verbal and written), Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical and on job training (operational systems