Change Manager, Fleet Systems Project

About

CARE is seeking a Change Manager to support implementation of its global fleet technology solution across country offices. Reporting to the functional lead of Fleet with a dotted line to the Senior Director of Transformation, the role leads change management activities for stakeholder engagement, readiness and adoption, and works with functional and technical leads, the Project Manager, country offices and implementation partners. This is a short-term contract with expected travel of up to 10%. Terms of service: Short Term Contract Duty station: Kenya - Nairobi

How to apply

Apply online through the official CARE Career Center advert page by clicking "Apply Now". Do not email legal@care.org to apply for this position.

Responsibilities

• Develop a stakeholder analysis and ensure it feeds into change and comms planning.
• Develop leadership alignment approaches and a broader stakeholder engagement plan, and ensure their effective delivery to achieve buy-in and support of projects.
• Develop change management material to support the engagements – such as a Compelling Story, Current/Future State Analysis, and overall change impact assessments.
• Develop detailed change and impact analyses to identify the difference between current and future states across all priority projects, and ensure that all people, process and system changes are documented, understood and effectively communicated.
• Define a change approach to ensure the desired changes are delivered effectively and sustainably.
• Develop detailed transition plans which capture all necessary activities at project and country level to manage the change process.
• Partner with key strategic initiative sponsors and leads to design and implement robust communication plans that ensure overall organizational alignment.
• Provide strategic counsel as needed to drive further alignment, reduce resistance, and accelerate adoption of priority projects.
• Be an active member of the Transformation team, which is CARE's internal capability of project and change managers.
• Help develop the maturity of CARE USA's Change Approach and deliver trainings to different stakeholder groups.
• Champion change management and advocate for its important role in delivering CARE USA's transformation agenda.

Qualifications

• Bachelor’s degree in organizational development, communications, logistics, or a related field.
• Certification in change management (e.g., Prosci, ACMP).
• Strong interpersonal and communication skills, with the ability to engage diverse stakeholders across cultures and time zones.
• Minimum 4 years of experience in change management, organizational development, or communications.
• Experience supporting large-scale technology implementations across multiple business units.
• Proficiency with Microsoft 365 tools, especially PowerPoint, Teams, and SharePoint.
• Proficiency in the use of Artificial Intelligence (AI) applications.
• Strong writing, presentation and communication skills, with the ability to simplify complex information.
• Master’s degree in a relevant field.
• Familiarity with the nonprofit or international development sector.
• Experience with fleet management systems or operational technology platforms.
• Experience working in a matrixed or federated organizational structure.
• Experience working with global teams and managing change across multiple countries.